Welcome to the BDU Help Center. We've compiled answers to our most frequently asked questions below. If you can't find the answer you're looking for, please don't hesitate to contact us.
When you purchase a digital blueprint from BDU, you will receive a downloadable file containing detailed design plans. Typically, this includes floor plans, elevations, and key layout details. The files are delivered in high-quality formats ready for use with your builder or contractor [e.g., PDF, DWG, DXF - Adjust as needed]. Please check the individual product description for specific details on what is included with each plan.
No. Our blueprints are detailed design concepts intended to be a comprehensive starting point for your project. They are not stamped by an architect or engineer. It is your responsibility to consult with a qualified local architect, engineer, and contractor to ensure the plans comply with all local building codes, zoning laws, and specific site conditions before beginning construction.
Currently, BDU focuses on providing a curated library of pre-designed blueprints. We do not offer custom design or modification services at this time. However, our plans are designed to be easily adaptable, and you may take them to a local design professional for modifications.
Immediately after your payment is successfully processed, you will receive an email confirmation containing a secure link to download your files. You can also access your purchased blueprints at any time by logging into your account on our website and visiting the "My Downloads" section.
Please first check your email's spam or junk folder, as automated emails can sometimes be filtered. If you still cannot find it after a few minutes, please log in to your account on our site to access your files directly. If you encounter any issues, contact our support team with your order number, and we'll assist you promptly.
Due to the instant and irreversible nature of digital products, all sales of our digital blueprints are final. We do not offer refunds or exchanges once a purchase is completed and the file has been made available. Please review our Terms of Use for more details.
Your purchase grants you a limited license to build one (1) single structure. If you wish to build the same design a second time, you must purchase a new license by buying the plan again. For more details, please see our Copyright Policy.
No. Reselling, sharing, or distributing our blueprints in any form is a violation of our copyright and is strictly prohibited. Our plans are licensed only to the original purchaser for personal use as outlined in our terms.
We're here to help! If your question is not covered in our Help Center, please reach out to us directly through our Contact Page, and a member of our team will be happy to assist you.